Fitting Customer Service in your Marketing Strategies
Sep 2013 27

Not branding your customer care is like dressing nicely and forgetting to wash your face and brush your teeth”- Albert Einstein (2013).

Lol. Okay, that quote was from me.

People that know me know I like studying marketing strategies. Not destructive critiquing but studying to see how it was and how it could have been done better.

So everytime I see an advert or press release that I’m excited about, I want to see how well it was implemented.

Moving on quickly,

Few days ago, I stumbled on a digital Ad of an insurance firm called ARM life. The copy said “Meet Joshua; the man with the plan”.

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